Legal/Law

Shipping Policy

Company ships all packages in accordance with the methods offered to the customer and chosen by or accepted by the customer during when placing an order. The Company will send an email to the email address provided by the Customer, advising of the shipping date.

Delivery Guarantee

Delivery is guaranteed within 21 days of shipping, not 21 days of placing the order. This guarantee is met by the Company reshipping the order to the Customer free of charge until delivered successfully. Customer is required to report non-delivery of the order after the 21 days have passed but before 30 days have passed since the ship date. Upon Customer's notification to the Company of non-delivery the Company will verify non-delivery and if non-delivery is verified Company will reship the order the next business day.

If any reshipped order is not delivered within 21 days the same reship policy applies as with the first shipment. However, the Company may opt to give the Customer the option for a refund instead of reshipment after the second or third failed delivery. The Customer does not have the option for a refund instead of reshipment for the first failed delivery. The Company will always attempt a second delivery. After three failed deliveries the Customer always has the option for refund instead of reshipment and the Company may assume that the Customer's address is undeliverable for the products ordered and refuse to reship and instead refund the Customer and refuse further orders.

Returns and Cancellations

You may cancel the order for products at any time prior to the shipment of the ordered products. However, shipment may be occurring within an hour in some cases.

In the event of order cancellation and refund request, we will charge a cancellation fee of 20% to cover the transactions costs we are charged by our payment processor for your payment and refund.

Once the products have been shipped, the sale is final and any cancellation for the whole or part of the order will not be accepted.

Once the order has been filled and shipped, no medication product can be returned or exchanged.

No refunds or reshipments of products will be given for shipments returned to sender by post office or courier because the customer refused the package or did not pick up the package at the post office or the customer provided an incorrect address.

The Customer is advised to verify the medications and the quantity ordered are correct before submitting the order.

Authorization and Release 

By placing an order with Company, the Customer assumes sole responsibility for insuring that the medications ordered are in accordance with the Customer's physician's prescription and the laws of the Customer's country of residence and delivery. The Customer further agrees that the medications obtained from the Company are for personal use only and will be used strictly according to the instructions provided by the Customer's prescribing physician.

The Customer agrees to release the Company, including its agents, employees, directors and contractors, from any or all liability associated with or connected to the provision or use of the medications, and any adverse effects that may result from the use of such medications. The Customer agrees to release the Company, its agents, employees, and contractors from any actions, suits, judgments, obligations, damages or losses, at any time, arising directly or indirectly out of any matter whatsoever, relating to the provision of the medications according to the order placed by the Customer.

Governing Law 

The Terms and Conditions shall be governed by and construed in accordance with the laws of St. Kitts & Nevis. All disputes or claims arising out of and in connection with the Terms and Conditions shall be submitted to and be subject to the jurisdiction of the courts of the St. Kitts & Nevis.

Amendments 

The Terms and Conditions may not be altered or amended by the Customer through the use of a purchase order or other documents submitted to the Company. Any attempt by the Customer to alter, supplement or amend any of the terms and conditions shall be null and void.

The Company may change the Terms and Conditions as they relate to future sales or deliveries at any time without notice. The Customer agrees to review the Terms and Conditions regularly for the most recent posting.

Local Jurisdictions 

Not all the products and services are available to all locations and jurisdictions. The information provided on the Website does not constitute an offer to sell any product or service to anyone in any jurisdiction in which an offer to sell cannot legally be made.

Limitation of Liability and Warranty 

The Company provides the Website and the information on an "AS IS" basis only and does not make any expressed or implied warranties, representations, endorsements or conditions with respect to the Website or the information contained therein, including without limitation any warranty for information, services, uninterrupted access, or products provided. The Customer agrees that accessing the Website or using any of the services is entirely at Customer's own risk.

The Company does not warrant or represent that the information accessible through the Website is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated, neither the Company nor any of its agents, directors, employees or affiliates shall be liable for damages of any kind, including without limitation, any compensatory, direct, indirect, incidental or consequential damages, arising out of or in connection with the use of the Website, or inability to gain access to or use the Website, or out of any breach of any warranty.

Force Majeure 

Except as specifically stated, the Company shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including without limitation, delays due to backorders of requested products, delay in the mail or at the customs or lost shipments.

Trademarks and Copyrights 

All trademarks and logos appearing with the products are trademarks and logos of their respective owners.

The information on the Website is protected under the copyright laws of various countries. Except where specifically stated, no person has permission to copy, download, reproduce, distribute, modify, or store in any medium, the information for commercial use.

The FDA's Personal Use Import Policy

Because attempts at common sense law reform have so far been unsuccessful, many millions of dollars worth of discount prescription drugs purchased from discount online pharmacy are entering the country each year under the FDA's current Mail and Personal Use Import Policy. This policy was first introduced in1988 in response to concerns that certain potentially effective AIDS treatments were available in other countries and not in the U.S. While it was never intended to be a way for patients to bring discount prescription drugs into the country it has led to a dramatic increase in drug imports for personal use from international online pharmacies.

The policy lets patients bring a small amount (i.e. a 90 day supply) of non-FDA approved drugs into the country. Under the policy drugs cannot be imported commercially (i.e. for resale) and patients must affirm in writing that the drug is for personal use and provide the name and address of their physician.

However the FDA admits that because of the huge volume of imports now being sent to the U.S. by international online pharmacies, it is now beyond the ability of Customs and FDA staff to process them. They acknowledge that because of their limited resources it is extremely difficult to detain and refuse entry to mail imports for personal use as they are required to contact anyone importing these personal use shipments in a timely fashion, and give the addressee the opportunity to respond and provide reasons why the drug parcel should be allowed entry. If the addressee does not respond or gives an inadequate response, the parcel must then be returned to the exporter. The time, cost and storage facilities required to follow this procedure are simply not available to FDA officials.

Recent U.S. Legislative Initiatives

Relating to Foreign Drug Imports.

October 1999

The International Prescription Drug Parity Act was introduced to the House to amend the Federal Food, Drug, and Cosmetic Act. This would have allowed American distributors and pharmacists to re-import prescription drugs into the United States as long as the drugs meet strict safety standards. Pharmacists and distributors would have been able to purchase drugs at lower prices and then pass the huge savings along to American consumers. 

bernie.house.gov/prescriptions

www.citizen.org/pressroom

www.washingtonpost.com

July 2000

"Amid growing public resentment of high prescription drug prices, the House voted overwhelmingly yesterday to prevent the government from discouraging the purchasing of drugs in Canada or other countries where the medicines are cheaper.... The FDA sometimes sends warning letters to those caught doing it."

www.pillinternational.com

July 2001

"Under pressure from consumers to rein in sky-high prescription drug prices, the

House of Representatives voted on Wednesday to let Americans import less expensive medicines from Europe and elsewhere by mail order despite opposition from the Bush administration."

lists.essential.org/pipermail/pharm-policy/2001-July

October 2001

Medication Equity and Drugs Savings Act II (MEDS II) is passed by Congress. This would have let pharmacists and drug wholesalers re-import FDA approved prescription drugs previously manufactured in the US. The Secretary of Health and Human Services opposed it on the basis that prescription drug safety could not be guaranteed and because any cost savings anticipated would disappear when the compliance costs of implementing this change (documentation, sampling, testing) were considered.

stabenow.senate.gov/rx

July 2002

"The US House of Representatives voted to make it easier for individuals to import low cost prescription drugs from foreign countries for their own use, after rejecting a more sweeping proposal to allow bulk imports by drug wholesalers and pharmacies."

July 2002

"The Senate today approved a proposal that could make it easier for Americans to import prescription drugs from Canada, where drug prices are often lower than in the United States. But the Bush administration said it would not carry out the plan because it would endanger public health."

www.globalaging.org/health/us/importdrugs

July 2003 

“To…pass their bill providing prescription drug coverage under Medicare – House Republican leaders promised a separate vote on making drug importation legal. They expect the vote next week.”

“…in 2001 the United States imported $14.7 billion worth of brand-name medications from overseas plants. The bill would allow the purchase of re- imported drugs as well as medications made in Europe or Canada.”

http://www.washingtonpost.com/ac2/wp-dyn?pagename=article&node=&contentId=A56047-2003Jul14&notFound=true

July 2003 

“The U.S. house of representatives early Friday easily approved a bill to allow Americans to import drugs from 25 industrialized nations…where the same medicines often sell at a fraction of their U.S. prices”

http://www.publicbroadcasting.net/wbur/news.newsmain?action=article&ARTICLE_ID=526081

July 2003

“Drugs could be imported -- or re- imported if, as is often the case, they were U.S.-manufactured -- from Canada, Australia, Israel, Japan, New Zealand, Switzerland, South Africa and European Union countries.”

http://www.publicbroadcasting.net/wbur/news.newsmain?action=article&ARTICLE_ID=526081

June 2004

“AARP plans to mobilize its 36 million members, aged 50 and older, to overcome opposition by pharmaceutical companies to a bill to permit drug imports, lowering costs.”

“The Dorgan bill, introduced two months ago, would allow Americans to buy medicines from Canada within 90 days of its becoming law and from the European Union, Australia, New Zealand, Switzerland and Japan within a year.”

http://www.freep.com/news/health/aarp17e_20040617.htm

The countries Value Pharmaceuticals suppliers source their brand name medicines from are those countries identified in the articles above.

FDA's general position: The FDA, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs imported from a pharmacy outside the U.S.A. by a U.S. consumer will violate the law.